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Sales Executive – Luxury Lifestyle

Job Detail

  • Contact  Georgina Oram
  • Contact Email  georgina@fsrl.co.uk

Job Description

Iconic. Timeless. Renowned.

My client is a luxury lifestyle brand, whom has specialised in timeless pieces for over 300 years. The house has built itself a distinguished and recognised client base of royal members, important officials and ultra high net worth individuals.

As a Sales Executive, you will specialise in the brands’ most renowned department. You will be a fantastic storyteller and extremely client-centric, curating strong relationships and creating memorable experiences for your guests are fundamental factors when driving sales goals.

You must have luxury homeware or fine jewellery experience – as well as a passion for the brand, impeccable grooming standards, and be confident in handling high-value transactions.

The Role:

  • Delivering exceptional customer service and taking pride in developing long-term relationships
  • Reaching CRM targets.
  • Personalising reach-out campaigns and utilising all clientelling tools to complete CRM tasks
  • Capturing client data and note all qualitative information
  • Knowing and owning your portfolio of customers
  • Offering excellent customer service delivering strong business performance
  • Using all omnichannel services available to grow sales
  • Actively completes training and participates in all commercial activities.
  • Working towards and exceeding given sales, KPIs, and CRM targets.
  • Adhering to impeccable store environment, BOH, and grooming at all times
  • Supporting after-sales clients and follows up to ensure impeccable after-sales service

About You:

  • Commercially minded
  • Driven and hungry
  • Fluency in another language is advantageous (e.g. Arabic)
  • Excellent verbal communication
  • Immaculate presentation
  • Great understanding and passion for British History
  • Previous experience in luxury homeware or fine jewellery is essential

The Package

  • £35,000 basic
  • Excellent Commission Structure
  • Quarterly Bonus
  • Significant Earnings potential
  • EVERY SUNDAY OFF
  • Boutique Hours

Required skills

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