Area Support Manager
Permanent @Pineapple Recruitment posted 1 day ago in Hospitality & Tourism Shortlist Email Job
Job Description
Salary: £35,000 – £38,000 + Car Allowance + Paid Mileage
Location: M23/M25 Corridor (Croydon, Horsham, Guildford)
Contract: Monday – Friday, Full-time, Permanent
The Opportunity
Our client is a market-leading contract caterer specialising in school food. They don’t just serve meals—they create fantastic food experiences that fuel young minds. By blending deep knowledge of the education sector with high-street food trends, they encourage creativity and excitement in every kitchen.
As Area Support Manager, you will oversee a portfolio of Primary and Secondary school contracts, leading kitchen teams to deliver an exceptional food operation. Reporting to the Operations Manager, your success will be measured by the quality, consistency, and retention of the business. This is a fantastic “step-up” role for an ambitious Chef Manager or Group Manager looking to move into area-wide management.
Key Responsibilities
Client Relationship Management: Build and nurture trusting relationships with new and existing clients, delivering exceptional service to ensure long-term retention.
Operational Excellence: Conduct regular unit audits to maintain strict adherence to company systems, procedures, and legislation.
Strategic Support: Assist the Operations Manager in executing action plans to guarantee a service-led operation that consistently exceeds expectations.
Training & Development: Identify training gaps across your sites, ensuring all teams are fully compliant and proactively coached to elevate their skills.
Business Growth: Support the strategic expansion of the region by assisting with sales presentations and ensuring the smooth mobilisation of new contracts.
The Ideal Profile
Experience: A proven leader from the hospitality or contract catering sector (experience within school catering is highly desirable).
People Leadership: Skilled at coaching and developing teams, instilling a shared passion for high standards.
Communication: Confident in leading client meetings, managing expectations, and resolving operational challenges quickly and professionally.
Process-Led: Equally focused on great service and rigorous compliance, ensuring all procedures and systems are followed.
Technical Skills: High level of initiative with strong computer skills and a desire for continuous professional achievement.
What’s On Offer
Financials: Salary up to £38k + Car Allowance + Paid Mileage.
Health & Wellbeing: Private Healthcare and access to a brand-new benefits programme.
Family Support: Enhanced Parental Leave and various saving schemes/financial benefits.
Work-Life Balance: 40 hours per week plus an extra day of paid leave for your birthday off!
Career Growth: Join one of the UK’s fastest-growing independent businesses with “limitless” career potential and support to gain professional qualifications.
Note: As this role involves working within school environments, an enhanced DBS disclosure will be required.
Pineapple Recruitment is acting as a Recruitment Agency on behalf of our client for this vacancy.
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